Last updated: October 4, 2026
The free scan costs nothing — no payment is taken, so no refunds apply to it. Use it as much as the free limit allows.
Watch ($12/month), Lifetime ($49 one-time) and Deep Scan Pack ($9) are planned tiers, shown on the pricing section as a roadmap. Nothing is on sale today and no payment is accepted — there is nothing to refund yet.
Every paid purchase will carry a 14-day refund window: ask within 14 days of your purchase, for any reason, and you get your money back. No hoops, no interrogation. We would rather lose a sale than keep money from someone the product does not fit.
Paid plans will be sold through Paddle, which acts as our Merchant of Record — Paddle handles the payment, the tax and the refund transaction itself. You will be able to request a refund either by emailing us (address below — include your Paddle receipt) or through Paddle's own support from your receipt. Approved refunds go back to the original payment method; how fast the money lands depends on your bank or card provider, typically a few business days.
Nothing in this policy limits statutory consumer rights that apply where you live (for example, EU or UK withdrawal rights). Where those rights are stronger than this policy, they prevail.
Email 1457328027@qq.com — include the email address you used for the purchase so we can find your receipt.